Privacy Policy
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Effective Date: January 1, 2025
At Ceylon Helayo Pvt Ltd, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website, services, or make purchases from www.ceylonhelayo.com.
1. Information We Collect
We may collect the following types of information when you visit our site or interact with us:
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Personal Information: Name, email address, phone number, billing/shipping address
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Order Details: Product selections, purchase history, payment method (processed via third-party secure gateways)
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Usage Data: IP address, browser type, device information, time of visit, pages viewed
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Communication: Messages sent to our email (sepasubasinghe@gmail.com) or inquiries via the contact section
2. How We Use Your Information
We use your data to:
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Process and fulfill your orders
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Communicate with you about your order or inquiry
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Improve website functionality and user experience
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Send updates, promotional offers (only if you opt-in)
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Ensure security and prevent fraud
3. Sharing Your Information
We do not sell, trade, or rent your personal information. Your data may be shared with:
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Payment processors (e.g., PayPal, Stripe) for secure transaction handling
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Logistics providers to fulfill product delivery
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Regulatory authorities if required by law
4. Cookies and Tracking
We use cookies to enhance user experience and gather analytics. These cookies help us understand how users interact with our site, allowing us to improve design and usability. You can disable cookies in your browser settings if you prefer.
5. Data Security
We take reasonable precautions to safeguard your data using secure servers, encryption, and SSL certificates. However, no digital transmission or storage is completely secure, and we cannot guarantee absolute data protection.
6. Your Rights
You have the right to:
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Request access to the data we hold about you
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Correct inaccuracies in your information
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Request deletion of your personal data (unless legally required to retain it)
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Opt out of marketing communications at any time
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
8. Children’s Privacy
Our site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
9. Updates to This Policy
We may update this policy occasionally to reflect changes in our practices. The revised version will be posted with an updated effective date.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
📧 Email: sepasubasinghe@gmail.com
📞 Hotline: +94 77 29 30 753
